When sending in your equipment for servicing, please complete the form using the button below and send it to us with your equipment.
We HIGHLY recommend shipping via UPS or FedEx with the signature required option to ensure delivery. Enviro-Equipment, Inc. is not responsible for any equipment lost in transit.
Attn: Repairs Department
11180 Downs Road
Pineville, NC 28134
During the time your instrument is being serviced, we offer half off the rental rate for an equivalent rental unit so that you can still get your work done. Please contact us at 888-274-8929 for details.
At Enviro-Equipment, Inc., we've been providing quality environmental testing equipment and sampling supplies to valued customers like you since 1993. We know how essential it is for your equipment to function 100% as expected, without unwelcome "surprises" that add to your costs, hinder your schedule, and potentially damage your reputation. That's why the members of our Service and Repair Department Team are trained experts in the use, care and maintenance of the equipment that you use every day – equipment that simply has to work as expected.
We offer the following services:
- Repair, calibration, and maintenance of organic vapor analyzers, including PIDs, FIDs, and catalytic bead instruments.
- Repair, calibration, and maintenance of gas meters used for confined space entry, including sensor replacement.
- Repair, calibration, and maintenance of water quality instruments, including pH meters, D.O. meters, conductivity meters, ORP meters, turbidity meters, and multi-parameter meters.
- Submersible water pumps repair and maintenance. This includes problem diagnosis, rewiring, impeller replacement, and controller repair.
- Peristaltic pump repair.
- Water level meter repair.
- Interface probe repair.
Typical turnaround time for equipment repair is 2-3 weeks depending upon availability of parts and the condition the equipment is in. This does not include shipping time. Express repair services are available to move your equipment repair to the front of the line.
Repair services include diagnosis, repair, and final testing of equipment. We will provide an estimate for repair, including total labor and parts cost, prior to completing work. A $95.00 assessment fee will be charged for all units that are sent back without being repaired or calibrated. This assessment fee is waived if equipment is repaired or calibrated.
|Equipment Repair Labor||$95.00 / hour|
|Express Repair Services (3 Days)||Add $100.00|
Calibration and Maintenance Services
We provide full cleaning and calibration services for many water quality meters, gas meters, and organic vapor analyzers. Please note that due to differences in instruments from some manufacturers, services below rates may not be available for all instruments. A $95.00 assessment fee will be charged for all units that are sent back without being repaired or calibrated. This assessment fee is waived if equipment is repaired or calibrated.
|Clean & Calibrate PID*||Clean outer surfaces, sensor, lamp (PID), sampling pump (if present), sintered metal filters, update firmware (if allowable), zero & span calibration with calibration record.||$150.00**|
|Clean & Calibrate Gas Meter*||Clean outer surfaces, sampling pump (if present), update firmware (if allowable), zero & span calibration with calibration record.||$150.00**|
|Clean & Calibrate FID*||Clean outer surfaces, flame capsule (FID), sampling pump (if present), sintered metal filters, update firmware (if allowable), zero & span calibration with calibration record.||$175.00**|
|Multi-Parameter Water Quality Instrument Maintenance & Calibration*||Clean outer surfaces, change reference solutions and membranes (if applicable), zero & span calibration with calibration record.||$225.00**|
* Customers must supply equipment manual, calibration gas/solutions, and adaptors if equipment type and/or model is not in our rental inventory.
** Does not include equipment repair rate and parts if repair is necessary.